x111 Terms and Conditions — Rules for Pakistan Players

01 Definitions

Before you read the rest of these Terms and Conditions, it helps to understand exactly what we mean when we use certain words throughout the document. Wherever these terms appear, they carry the meanings explained here.

• "x111" / "we" / "us" / "the platform" — refers to x111 as operated at https://x111.run, including all sub-pages, services, games, and betting markets accessible through the platform.
• "You" / "Player" / "User" / "Account Holder" — refers to any individual who has registered an account on x111 or who accesses x111 with the intention to do so.
• "Account" — refers to the registered profile created by a player on x111, which is used to access betting markets, games, deposit funds, and manage withdrawals.
• "Bet" / "Wager" — refers to a PKR stake placed on any x111 sports betting market or game outcome, including but not limited to cricket, PSL, football, esports, and the Aviator game.
• "Balance" / "Wallet" — refers to the PKR funds held within a player's x111 account, including both real-money funds and any bonus funds separately labelled as such.
• "Bonus Funds" — refers to any promotional or bonus PKR credit added to a player's account by x111 as part of a promotion, welcome offer, or ongoing loyalty scheme. Bonus funds are subject to separate wagering requirements outlined in the relevant promotion's terms.
• "Terms" / "Agreement" — refers to these Terms and Conditions in their entirety, including any annexes or linked policy documents such as the Privacy Policy and Responsible Gaming Policy.
• "Services" — refers to all products, features, and tools available on x111, including sports betting, live betting, in-play markets, Aviator, crash games, and any additional features added in the future.

02 Eligibility and Age Requirements

x111 is an online betting and gaming platform available exclusively to eligible adults. The following eligibility requirements apply to all users and are strictly enforced.

• Minimum Age: You must be at least 18 years of age to register an account, deposit funds, or place any bet on x111. This age requirement applies without exception.
• Age Verification: x111 reserves the right to request proof of age documentation at any point during a player's account lifetime. Until age is satisfactorily verified, x111 may withhold pending withdrawals and restrict account features.
• Geographic Eligibility: x111 accepts players from jurisdictions where online betting is not explicitly prohibited by local law. It is your responsibility to determine whether using x111 is lawful in your specific location. By creating an account, you represent that your use of x111 complies with applicable local law.
• One Account Per Person: Each individual is permitted to hold only one x111 account. Registering multiple accounts — whether in your own name or using the identity of another person — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any outstanding balances.
• Own Identity: You must register using your genuine personal information. Creating accounts using false names, fictitious identities, or any form of misrepresentation is a material breach of these Terms.

03 Account Registration

Creating an account on x111 is free. The registration process requires you to provide accurate and complete information. Here is what you need to know about opening and managing your x111 account.

• Registration Information: You will be asked to provide your full name, date of birth, mobile number, email address (if applicable), and preferred payment method. All information submitted must be accurate and truthful. Providing false information is grounds for immediate account termination.
• Account Security: You are responsible for keeping your x111 login credentials — your username and password — confidential. Do not share your credentials with anyone. x111 will never ask you for your password via chat, email, or any other channel.
• Suspicious Activity: If you believe your x111 account has been accessed by an unauthorised party, you must contact x111 support immediately. We will investigate and, where appropriate, temporarily freeze the account pending resolution.
• Account Closure by Player: You may request to close your x111 account at any time by contacting customer support. Any real-money balance in your account at the time of closure will be processed for withdrawal using your most recently used payment method, subject to identity verification.
• KYC (Know Your Customer): x111 is required to conduct KYC checks in line with its licensing obligations. You may be asked to submit identification documents — such as a CNIC (Computerised National Identity Card) copy or bank statement — before withdrawals above a certain threshold are processed. Failure to provide requested documentation within a reasonable timeframe may result in account restrictions.

04 Deposits and Withdrawals

x111 processes all transactions in Pakistani Rupees (PKR). The following terms apply to all financial transactions through your x111 account.

• Accepted Payment Methods: x111 accepts deposits and processes withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), and Visa/Mastercard debit and credit cards. Available methods may vary and are subject to change — check the Deposit and Withdrawal page for the current list.
• Minimum Deposit: The minimum single deposit at x111 is Rs 100 via mobile wallets (Easypaisa, JazzCash) and Rs 500 via bank transfer or card. These minimums are subject to periodic review.
• Deposit Processing: Deposits via Easypaisa and JazzCash are credited to your x111 wallet instantly in the vast majority of cases. Bank transfer deposits may take up to one business day to be reflected in your balance.
• Withdrawal Requests: Withdrawal requests are processed during x111 business hours. Standard withdrawal amounts to Easypaisa and JazzCash wallets are typically processed within 30 minutes to four hours. Larger withdrawal amounts may require additional verification and processing time of up to 24 hours.
• Withdrawal Method: Withdrawals will be processed to the same payment method used for the most recent deposit. x111 reserves the right to request identity verification before processing any withdrawal. Withdrawals of bonus funds are subject to completion of applicable wagering requirements.
• Transaction Fees: x111 does not charge its own transaction fees on standard deposits or withdrawals. However, your payment provider (e.g., your bank or mobile wallet) may apply their own fees, which are outside x111's control.
• Dormant Accounts: If a registered x111 account has not been logged into or used for a period exceeding 12 consecutive months, it will be classified as dormant. x111 may apply a monthly administration charge to dormant account balances. You will be notified before any such charge is applied.

05 Betting Rules

The following rules apply to all bets placed on x111, whether pre-match, live in-play, or through any game format including Aviator. By placing a bet, you confirm you understand and accept these rules.

• Bet Confirmation: A bet is only confirmed once x111 issues a bet confirmation reference number. If no confirmation is issued — due to technical failure, connection loss, or any other reason — the bet is not considered placed and no stake is deducted.
• Odds Changes: Odds are subject to change up until the moment a bet is confirmed. If the odds on a selection change between the time you add it to your bet slip and the time you confirm the bet, x111 will notify you of the change. You may choose to accept the new odds or cancel the bet at that point.
• Minimum and Maximum Stakes: x111 sets minimum and maximum stake limits per market and per bet type. These limits are displayed within the bet slip at the time of bet placement and may vary by sport, event, and player account tier.
• Void Bets: A bet may be declared void — meaning your stake is returned — in circumstances including but not limited to: the event being cancelled, a match being abandoned before a result is established, incorrect odds being offered due to a manifest error, or a breach of the rules governing that specific market.
• Manifest Errors: If x111 publishes odds that are clearly incorrect — for example, a strong favourite listed at 50.00 due to a data feed error — x111 reserves the right to void bets placed at those erroneous odds, regardless of whether the bet has been settled. Legitimate winning bets will be recalculated at corrected odds where possible.
• Bet Settlement: Bets are settled based on the official result of the relevant governing body for each sport or competition. For cricket, this is the International Cricket Council (ICC) or the relevant domestic board. For PSL, this is the Pakistan Super League management. In cases of dispute, the governing body's ruling is final.
• Live Betting: Live in-play betting markets on x111 are subject to suspension during significant events within a match. Bets placed during a market suspension are void. x111 is not liable for any delay in market suspension that occurs due to live data feed latency.

06 Bonuses and Promotions

x111 offers promotional bonuses to both new and existing players from time to time. All bonuses are subject to the specific terms of the promotion in which they are offered, in addition to the general rules below.

• Wagering Requirements: Bonus funds credited to your x111 account are subject to wagering requirements before they can be withdrawn as real money. The wagering requirement applicable to any specific bonus is clearly stated in that promotion's terms. Wagering requirements must be met using your own real-money funds, not other bonus funds.
• Bonus Eligibility: Each welcome bonus or sign-up promotion is available once per player, per household, per device, and per IP address. Attempting to claim a sign-up bonus more than once — through multiple accounts or other means — constitutes a breach of these Terms.
• Bonus Expiry: Bonus funds that are not used within the validity period stated in the promotion terms will expire and be removed from your account automatically. Expired bonus funds cannot be reinstated.
• x111's Right to Modify Promotions: x111 reserves the right to modify, suspend, or discontinue any promotional offer at any time, with or without prior notice. Material changes to ongoing promotions will be communicated to affected players.
• Abuse of Promotions: x111 monitors bonus usage for signs of systematic exploitation. Strategies designed specifically to extract value from bonuses without genuine engagement — known as bonus abuse — are prohibited. x111 reserves the right to void bonuses, withhold associated winnings, and close accounts where abuse is detected.

07 Responsible Gaming

x111 is genuinely committed to responsible gaming. Betting should be an enjoyable activity, and we want it to stay that way for every x111 player. If it stops being enjoyable, or if it starts causing financial or personal difficulties, there are tools and resources available to help.

• Deposit Limits: You can set daily, weekly, or monthly PKR deposit limits on your x111 account at any time through your account settings or by contacting support. Reductions take effect immediately. Increases require a 24-hour cooling-off period before coming into force.
• Session Time Limits: You can set reminders to notify you when you have been playing for a specified amount of time. These reminders help you stay aware of how long your betting session has been running.
• Self-Exclusion: You can request a self-exclusion from x111 for a period of between six months and five years. During self-exclusion, your account is suspended, all marketing communications are stopped, and you will not be able to access x111 services. To request self-exclusion, contact our support team.
• Reality Checks: x111 can display periodic notifications reminding you of the time spent on the platform during a session, helping you maintain awareness of your activity.
• Under-18 Protection: x111 employs age verification measures and supports the use of parental control software. We take our obligations regarding the protection of minors extremely seriously.

08 Prohibited Conduct

The following actions are strictly prohibited on x111. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balance, and potential reporting to relevant authorities.

• Match Fixing and Fraud: Placing bets based on prior knowledge of a fixed result, or in any way participating in or facilitating match-fixing, is strictly prohibited and may be referred to law enforcement authorities.
• Collusion: Colluding with other players, with third parties, or with any person inside or outside x111 in a manner designed to gain an unfair advantage over the platform is prohibited.
• Software Exploitation: Using automated betting software, bots, scripts, or any other technology designed to gain an unfair advantage over x111 or other players is prohibited. This includes any form of arbitrage software that specifically targets x111 pricing errors.
• Multiple Accounts: Operating more than one x111 account, or creating accounts using the identity of another person, is prohibited and will result in all associated accounts being permanently closed.
• Money Laundering: x111 is required to comply with anti-money laundering (AML) regulations. Using x111 as a mechanism to deposit, cycle, and withdraw funds for purposes unrelated to genuine betting activity is prohibited. x111 will report suspicious financial activity to relevant regulatory and law enforcement bodies.
• Chargebacks: Initiating a payment chargeback through your bank or card provider for a deposit that was legitimately used for betting is considered fraudulent activity. x111 will take appropriate action, including account suspension and pursuit of recovery of lost funds.

09 Account Suspension and Termination

x111 reserves the right to suspend, restrict, or permanently close any player account under the following circumstances, without the requirement to provide advance notice in cases involving suspected fraud or breach of these Terms.

• Breach of any provision of these Terms and Conditions.
• Provision of false or misleading registration information.
• Failure to pass identity verification checks within a reasonable timeframe.
• Suspected involvement in match-fixing, collusion, fraud, or any other prohibited conduct.
• Operation of multiple accounts in the same name or household.
• Receipt of a self-exclusion request from the account holder themselves.
• Mandatory closure ordered by a regulatory authority under applicable law.

Where an account is suspended due to suspected fraud and the suspicion is not subsequently confirmed, any legitimate real-money balance will be returned to the player via their verified payment method. Where fraudulent activity is confirmed, x111 reserves the right to withhold funds pending investigation and/or legal proceedings.

10 Privacy and Data Protection

x111 collects and processes personal data in connection with your registration, account management, and use of x111 services. The full details of how your data is collected, used, stored, and protected are set out in the x111 Privacy Policy, which forms part of this agreement by reference.

• Data Collection: x111 collects personal data including your name, contact details, payment information, and betting activity for the purposes of operating your account, processing transactions, complying with regulatory obligations, and improving x111 services.
• Data Security: x111 employs industry-standard security measures including SSL encryption across all platform pages. Sensitive financial data is handled through certified payment processors and is not stored directly on x111 servers.
• Marketing Communications: If you have opted into marketing communications from x111, you may receive promotional emails or SMS messages about new features, promotions, or events. You can opt out at any time by contacting support or following the unsubscribe instructions in any communication.
• Third-Party Data Sharing: x111 does not sell your personal data to third parties. We may share data with payment processors, identity verification providers, and regulatory bodies where required by law or by our licensing obligations.

For full details, please read the x111 Privacy Policy.

11 Intellectual Property

All content on the x111 platform — including but not limited to the x111 name and logo, website design, graphics, text, odds data, software, game interfaces, and all other materials — is the intellectual property of x111 or its licensed content providers.

• You may not copy, reproduce, distribute, publish, or create derivative works from any x111 content without express written permission from x111.
• The x111 name, logo, and brand elements are trademarks. Use of these trademarks without authorisation is strictly prohibited.
• Scraping, crawling, or systematically extracting odds, data, or any other content from x111 for commercial or competitive purposes is prohibited.

12 Limitation of Liability

While x111 takes all reasonable steps to maintain a reliable and accurate platform, the following limitations of liability apply to your use of x111 services.

• x111 is not liable for any loss of winnings, data, or other damages arising from technical failures, server downtime, connection interruptions, or any other circumstances outside x111's reasonable control.
• x111 is not liable for incorrect results, settlement errors, or odds errors that occur as a result of inaccurate data received from third-party data providers, provided that x111 corrects such errors in a timely manner upon becoming aware of them.
• x111's total aggregate liability to any individual player arising from any single incident or series of related incidents shall not exceed the value of the player's account balance at the time of the incident.
• Nothing in these Terms limits x111's liability for fraud, wilful misconduct, or death or personal injury caused by x111's negligence.

13 Amendments to These Terms

x111 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. When we make material changes, we will notify registered players via the email address or mobile number registered to their account, and/or by displaying a prominent notice on the x111 platform.

Continued use of x111 after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using x111 and close your account before the revised Terms take effect.

The most recent version of these Terms will always be available at x111.run/terms-conditions. We recommend reviewing this page periodically to stay informed of any updates.

14 Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the jurisdiction in which x111 holds its gaming licence. Any dispute arising under these Terms that cannot be resolved informally through x111's customer support process will be referred to the relevant licensing authority's dispute resolution mechanism.

• Informal Resolution First: Before escalating any dispute formally, we encourage you to contact x111 support directly at support@x111.run. The majority of issues can be resolved quickly through direct communication, and this is always the fastest path to a resolution.
• Formal Complaints: If informal resolution is not achieved, you may submit a formal complaint through the x111 complaints process. Details of this process are available from customer support.
• Language: All communications, complaints, and formal proceedings relating to these Terms will be conducted in English.

15 Contact x111

If you have questions about these Terms and Conditions, or about any aspect of your x111 account or the services provided, our team is available around the clock.

• Email Support: support@x111.run — for account queries, withdrawal questions, responsible gaming requests, and formal complaints.
• Live Chat: Available directly within the x111 platform 24/7. This is the fastest way to get a response for time-sensitive issues such as deposit problems or account access.
• Response Times: Live chat responses are typically within a few minutes. Email responses are typically within 24 hours. Complex account queries involving verification may take longer.